The
past few years has seen a phenomenal rise in catering agencies all across the
world. While the service is now new, the trend of this service being offered in
a highly professional format has begun just recently.
However,
the actual percentage of catering agencies that know their trade well is yet a
minority. There are specific aspects of fine catering that set the professional
agencies apart from the run-of-the-mill ones.
Expertise: Catering
being a highly specialized domain, it is imperative that the people leading it
have the requisite expertise about the food and hospitality business. While
even a layman may be able to appreciate good taste, yet it takes the mind of a
seasoned professional to understand the subtle nuances that create that fine taste.
Everything else notwithstanding, it is the quality and taste of the food that
is central to the business of catering. Taste is something that lingers on for
a long time and creates a fond remembrance of the event among the guests. More
often than not, behind every successful catering agency is an experienced food
and hospitality professional who has invested his skill and knowledge into the
business.
Cuisine: The
element of food being central to the business of catering, it is essential that
the agency offers a wide variety of cuisines. Global boundaries are diminishing
fast and people like to experiment with a wide variety of cuisines. The
richness and diversity of cuisines offered can go a long way in enhancing the
business prospects of a catering agency. In fact, research indicates that people
appreciate food through a combination of senses such as sight, smell and touch,
and not just taste. And this understanding can come only from a team of
seasoned chefs.
Service: It
is the service staff including the stewards and bartenders that actually
completes the loop to deliver the final stroke of an efficient catering agency.
Professional and courteous service staff is among the greatest assets of a
catering agency. This is one aspect that can play a major part in enhancing the
pleasurable experience of any event. The best stewards and bartenders are known
from their uniform, presentable appearance and the quality of their smile. In
fact, most professional agencies depute a Guest Relationship Manager who
ensures that all aspects of the event go smoothly and the guests go satisfied.
Needless to say, the Guest Relationship Manager has to be a person with
exceptional soft skills and presentable personality.
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